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Glossary Quality / Term

Funnel experiment

An experiment that demonstrates the effects of tampering. Marbles are dropped through a funnel in an attempt to hit a flat-surfaced target below. The experiment shows that adjusting a stable process to compensate for an undesirable result or an extraordinarily good result will produce output that is worse than if the process had been left alone.

Permanent link Funnel experiment - Creation date 2020-07-09


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